WPS Compliance Consulting Ltd
Terms and Conditions of Business
These Terms and Conditions apply to the provision of Services by WPS Compliance Consulting Ltd, a company registered in England and Wales under company number 07002484, whose registered office is at 9 Spring Gardens, Burton Latimer, Kettering, Northamptonshire, NN15 5NS (“the Company”, “we”, “us”, “our”) to the client (“the Client”) as identified in our Fee Proposal.
- Definitions and Interpretation
1.1 “Agreement” means the contract formed upon acceptance of our Fee Proposal, placement of an order, signing of a retainer agreement and/or the Client’s verbal or written confirmation to proceed with the Services, incorporating these Terms and Conditions.
1.2 “Fee Proposal” means our written fee proposal setting out the scope of Services, assumptions and fees. Unless otherwise stated, Fee Proposals remain open for acceptance for 60 days.
1.3 “Services” means technical environmental consultancy services, training services and/or software-related services provided by us in accordance with the Fee Proposal.
1.4 References to “writing” or “written” include email.
1.5 Headings are for convenience only and do not affect interpretation.
1.6 These Terms and Conditions prevail over any terms proposed by the Client unless expressly agreed by us in writing.
- The Agreement
2.1 The Agreement is formed when the Client accepts our Fee Proposal or instructs us to proceed, whether verbally or in writing.
2.2 We are bound by the ethical guidelines of the Chartered Institution of Wastes Management (CIWM).
2.3 We will exercise reasonable care and skill in providing the Services. Our advice constitutes professional guidance only.
2.4 We are not responsible for the actions or decisions of third parties, including regulators.
2.5 Time shall not be of the essence unless expressly agreed in writing.
- Training Services
3.1 All training must be booked in advance.
3.2 All training fees are payable in full, in cleared funds, no later than seven (7) days prior to the training delivery date.
3.3 Training bookings are not confirmed until payment has been received in full.
3.4 Delegate substitutions are permitted with reasonable prior notice.
3.5 Disruptive, abusive or inappropriate behaviour by delegates will not be tolerated and may result in removal without refund.
- Consultancy Services
4.1 Any estimated hours or durations are indicative only.
4.2 Additional work outside the agreed scope requires written approval and may be subject to additional fees.
4.3 We reserve the right to require a deposit prior to commencement of Services.
4.4 All invoices must be paid strictly in accordance with our stated payment terms.
- Fees and Payment
5.1 All fees are exclusive of VAT unless stated otherwise.
5.2 Payment must be made in full, without set-off, deduction or withholding, in accordance with our payment terms.
5.3 Late payment will attract statutory interest and recovery costs in accordance with applicable legislation.
5.4 We reserve the right to suspend Services and withhold reports, documents and deliverables until payment is made in full.
- Client Obligations
6.1 The Client shall provide accurate, complete and timely information.
6.2 The Client shall ensure professional and respectful behaviour at all times.
6.3 Verbal or written abusive, threatening or aggressive behaviour will not be tolerated.
- Documentation and Intellectual Property
7.1 All reports, documents and deliverables remain our intellectual property until paid for in full.
7.2 A non-exclusive licence to use deliverables is granted only upon full payment.
7.3 We may withhold reports, documents and other deliverables until payment is received in full.
- Termination
8.1 Either party may terminate the Agreement by giving three months’ written notice.
8.2 All fees and costs incurred up to the termination date shall remain payable.
- Liability
9.1 Our total liability is limited to the fees paid for the relevant Services.
9.2 We shall not be liable for indirect or consequential loss.
9.3 Nothing in these Terms excludes liability for death or personal injury caused by negligence.
- Governing Law
These Terms and Conditions are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.